We aim to ship all orders within 1 business day of receiving the order. If we receive your order before 1pm Monday - Thursday, we will endeavour to ship the same day if possible. Please note that if your order is placed on a Friday, it may only be dispatched the following Monday.
You will be notified by email throughout the delivery service to keep you up to date.
- When your parcel has been dispatched from our fulfilment centre in Sydney
- When your parcel is in transit with Australia Post
- When your parcel has been delivered to your nominated address.
Delivery time frames for domestic delivery range from 1-10 days for standard depending on your delivery location. For deliveries to Western Australia, Northern Territory, South Australia, remote/regional areas and international destinations, please expect a longer time frame for delivery.
Delivery time frames to New Zealand may vary depending on your location, please allow 7-12 business days for delivery.
During busy national holiday periods and sale events, it might take a little longer to dispatch your order, so please allow a few extra working days. We truly appreciate your understanding.